Things to consider when deciding whether to go in-house or with a consultant include:

  • Costs (employee salaries compared to agency fees).
  • Expertise and experience of internal assets (staff).
  • Time allowances.
  • Ease of termination.
  • The expense of a full-time quality manager or CFO and staff is significantly higher than a typical monthly consulting retainer fee.

QFHC provides Quality Management experience and expertise spanning three decades. Our areas of expertise include:

  • Data trending analysis and report writing.
  • Integrated and systematic approaches to Quality Management.
  • Organization and facilitation of Quality Committee meetings.
  • Creation and management of Quality Committee meeting minutes.
  • Coaching of staff in Continuous Quality Improvement activities.
  • Collaboration with senior leaders and boards in prioritizing performance indicators that are meaningful and feasible for action.
  • Preparation and presentation of annual Quality Management evaluations.
  • Ongoing assessments of quality of care and utilization of services across the health center’s scope of project.
  • Assurance of compliance with HRSA and FTCA Quality Improvement requirements, as needed.

QFHC Financial Consultants are all CPAs with extensive health center experience that can provide:

  • Work Flow Analysis (From "As is" to "To be").
  • Change management facilitation.
  • Policies and procedures, process devlopment, program descriptions, work plans, outcomes/ROI measurement design.
  • Systems software designed to effectively and efficiently manage new business requirements.
  • New CFO mentoring and coaching
  • Grants management including development of financial sections for grant applications
  • Accounting services
  • Project Management
  • UDS reports
  • Accounting & Finance department management
  • Billing/Collections and A/R management
  • Financial/Gap analysis
  • Development and implementation of action plans to resolve audit findings
  • Indirect cost calculations/submissions
  • Month end financial reporting
  • Fee schedule development utilizing RVUs (Relative Value Units)
  • Medicaid/Medicare cost reporting and analysis
  • Budgeting & planning including capital and reserves budgets
  • Year-end fiscal audit assistance
  • Federal IRS and Grant regulatory requirements

QFHC has extensive knowledge of and experience with the Continuous Quality Improvement (CQI) process. We are experts in crafting Performance and Quality Management programs that are systematic, goal-driven, relevant, meaningful, evidence-based, multi-purpose, resource-efficient and highly effective. Quality Management services include:

  • Development and assessment of committee structures for oversight of quality of care and services.
  • Facilitation of organizational integration of Quality Improvement through internal coordination and communication processes.
  • Development and assessment of an organization's Quality Improvement monitoring system.
  • Technical assistance with generation of quality management reports for committee and governing board presentations.