Executive Vice President, Operations
Bonni Van, RN, MBA, PCMH CCE, QFHC partner, brings over 30 years of experience to our healthcare industry. Ms. Van holds a Master's Degree in Business Administration in Health Care Management, and a Bachelors’ degree in Nursing. She joined our QFHC consulting team in 2005.
Ms. Van has been working as a clinical consultant focused on the Federally Qualified Health Center (FQHC) model of care for over 15 years. She also provides clinical expertise and technical assistance to FQHCs during HRSA Operational Site Visits (OSV). This includes performance analysis review and root cause discussion of targeted health center UDS measures leading to identification of action steps and plan for improved performance. Additionally, Ms. Van acts as an Operational Site Visit (OSV) coach helping health centers prepare for upcoming OSV’s, including gap analyses, documentation preparation, staff training, and overall health center readiness preparedness.
Other areas of expertise include positions with NCQA as a PCMH evaluator and external surveyor health plan, case management, population health, and case management LTSS accreditation products. She has held positions with health plans, pharmaceutical sales organizations, technology firms, online faculty, home health, and hospice. She is highly experienced in the areas of Care Management, Disease Management, quality improvement, medical record review, strategic operations including start-up expertise, governance, team building, and facilitation. Her consulting experience includes market research, policy & procedure development, time & work analysis, medical record auditing,
case management curriculum design, care management design & implementation, PCMH survey readiness and providing technical assistance to community health centers. She enjoys working with primary care providers to improve workflow and overall efficiency. Ms. Van’s QFHC consulting portfolio includes accreditation project management, PCMH recognition project management, HRSA OSV preparation, HRSA ongoing compliance coaching, clinical practice optimization, policy writing, case management program development and oversight. Ms.Van can be contacted at bvan@Qfhc.com.