Testimonials

See what other satisfied customers are saying about Quality First Healthcare Consulting.


Thank you so much for the tremendous support you have given us in the past year. We greatly appreciate your time, thoroughness, and patience in assisting us with compiling and submitting our documents towards PCMH certification. We would not have been as successful without you, especially in the absence of our Quality Director. Thank you again, your assistance was well beyond our expectations!

Sarah Spannbauer
Coordinator of Data Analytics & Training
Central City Integrated Health


Thank you for your help and patience with us in this project. Your team and technical expertise has been a great asset for us – and a major reason for our success in completing this project. THANK YOU!!

Regards,
Brian Moderie, MHA
Florida Department of Health, Bradford and Union


Thank you, Candi. I can't express how much your team has helped us to feel more prepared for this week's OSV visit than any other visit before. The Board and staff have worked really hard. :)

Thank you, again.

Sincerely,
Janet Kim, MD, MPH, FAAP, MA (Bioethics)
Chief Medical Officer
Beacon Christian Community Health Center


It's official! Three year! Thanks for everything that you did to help our department achieve this wonderful recognition!

Sarah, can we get the certificate printed and framed? Thank you Quality First!

Sincerely,
Julie Shepard, MS | Administrative Coordinator of Care Coordination
Blessing Hospital | Access Health


We got word late last night that both MOT and Martin offices got Level 3 PCMH. We are so very thankful for your leadership and help in getting our offices to this higher level of care. Thank you, both!!

Best regards,
Jacob D. Fischer, MHA
Manager, Physician Practice & Virtual Care Development
Sacred Heart Medical Group | Providence Medical Group | Ascension


Your support and dedication to ensuring that we had the best possible application along with supporting documentation is very much appreciated! I especially want to thank you for your patience when things did not get done in as timely a manner as we would have liked. You really held our hand and provided a high level of support during the process. As I noted to a newly designated FQHC recently "you have to be crazy to attempt to do PCMH without the support and assistance of Quality First!"

Thank you!
Tamy Skaist
Ezras Choilim Health Center


Now that we've calmed down from our emotional high I'd like to extend a letter of sincere gratitude to QFHC. We just received a great FTCA review. Words cannot explain how much I appreciate QFHC's guidance, assistance, mentorship and encouragement on this QI journey. With your assistance we elevated our QI efforts to a program with accolades, even from the FTCA auditors. I truly appreciate you and QFHC's wealth of knowledge, and look forward to working with you on future endeavors. I take comfort in knowing that QFHC will always be available as a QI resource.

Tracie Robinson
Friend Family Health Center, Chicago, IL


I have great news! We received the results of our FTCA audit and we had no compliance issues! In fact, the reviewers were very complimentary of the work we have done and what we have implemented! We could not have done it without QFHC's help!

Thanks, and we look forward to working together on PCMH recognition!

Verneda Bachus, BA, MBA
CEO, Friend Family Health Center, Chicago, IL


We are so grateful to have had Quality First Healthcare Consulting help navigate us through the PCMH Certification. Their expert advice, thorough evaluations, and keen insight were priceless!

Candi Chitty and her consultants assessed where we were and gave us clear guidance on how we could achieve Level 3 certification for all three of our sites. They helped us develop and modify our processes to comply with the PCMH standards. QFHC reviewed and edited numerous documents to help us meet the guidelines. Candi scheduled biweekly conference calls to keep us on task in order to meet our own deadlines.

I can't imagine trying to take on such an ominous task without the help of Quality First guiding and coaching us through this process. Thank you Quality First!

Geogy Thomas, MD, FAAFP
Medical Director, Dayspring Family Health Center, Jellico, TN


Candi Chitty and Quality First Healthcare Consulting helped our team achieve Level 3 recognition from NCQA for our first PCMH application. They have developed an excellent set of tools that kept us on track and allowed us to evaluate our progress on an on-going basis.

Candi and QFHC also provided expert, timely feedback about our documents as well as a mock review that allowed us to edit and improve everything prior to submittal. I recommend QFHC without reservation.

Kelly Melear-Hough, MPH,
Operations Director, Rural Medical Services, Inc., Newport, TN


I have been very pleased with the partnership with Candi Chitty and QFHC. Their patience, guidance and prodding were just what we needed to complete our submission on time and at a level well beyond our initial expectations. We recently received our noticed from NCQA and achieved a Level 3 recognition.

It would be no exaggeration to say without the assistance of QFHC we would have not come close to the Level 3 recognition recently achieved. I look forward to working with them on our second site in the very near future.

Tim Mallett RPh
Director of Pharmacy and Quality Programs, Family Health Center Inc, Kalamazoo, MI